GoFurther: How GoTo Connect transforms customer & team experiences

 

Product innovations: How GoTo Connect Transforms Customer & Team Experiences

Join GoTo experts to learn how GoTo Connect bridges the customer experience gap with innovative omnichannel and AI-driven features. We’ll spotlight key communications trends, demo how our latest innovations simplify workflows for teams, and show you how to deliver unified, engaging experiences at scale. Explore how teams are breaking down silos, serving customers smarter and faster, and turning insights into action—all with GoTo Connect.

Key takeaways:

• Experience unified communication: See how GoTo’s solutions break down silos to create seamless, omnichannel experiences—helping your teams stay connected and your customers engaged, wherever they are.
• Innovate to surpass expectations: Discover new features and AI-powered capabilities that empower overextended teams to work smarter, respond faster, and personalize interactions—turning challenges into opportunities for customer loyalty.
• Act on proactive insights: Learn how the GoTo Connect platform leverages analytics and actionable insights to anticipate needs, prevent issues before they arise, and continually optimize both the team and customer experience.

Speakers:

• David Evans, Vice President, Product Management, GoTo
• Joe Walsh, Vice President, Global Marketing, GoTo