As management dynamics shift to align with increased instances of remote working and adoption of collaboration tools, enterprises will start to make the connection between these tools and achieving long-term goals. This is when the more advanced features – such as cognitive functions, transcriptions, and automated administrative tasks – will see greater usage and eventually become indispensable for day-to-day work.

Download this report from IDC to uncover what the future of video conferencing entails – you'll find statistical survey data, as well as interviews with organizations across Europe in various industries to gauge their adoption levels.